LEAN – It won’t work here!

Alternative Title “Who else uses LEAN?”

So Lean isn’t for you or your company then, it won’t work in your industry, it’s for car makers or those people on a production line isn’t it?

It occurred to us that a great number of organisations have lean specialists, lean trainers, change managers etc who are trained in and utilise lean and six sigma techniques everyday, to drive change yet where can you find which organisations they are.

Try and find the “Lean” department in structure charts, organisational diagrams and the like and you’ll struggle; you see lean doesn’t lend itself to a single department, it needs to permeate everywhere. Lean practitioners will have other names “progamme managers”, “process engineering”, “Improvement specialist” and so on.

So it not obvious, from the outside, which organisations are using lean & six sigma principles and tools to drive their business forward. Some will just be using lean in operations, production, & distribution, others in offices & call centres, the more progressive in lean accounting and one or two real trialblazers in lean marketing.

Hence, this list; it is built from our collection of articles we have read and from profiles of individuals who claim they use lean thinking and six sigma in their roles.

So next time you hear “Lean, it won’t work here!” you might just want to point people to this blog, to show them where it is working.

The aim of this blog is simple; to record the names of all the businesses, with UK bases*, who use lean and six sigma as methodologies and improvement techniques or employ people who claim to use lean as one of their primary improvement technique.

*- the UK is big enough for us right now.

Please feel free to send us details of companies you know who use it, all we ask is you provide some evidence (an article, a profile etc) & the business sector they are in and we’ll add them to the list.

 First published 13/10/09.

Here’s a few for starters

Lean Banking

  • LloydsTSB
  • Barclays
  • CO-OP
  • GE Cards
  • RBS

Lean Retailers

  • Zara
  • Littlewoods Shop Direct
  • Orange
  • Dixon Stores Group
  • Starbucks
  • Tesco

Lean Utilities

  • Severn Trent Water
  • Thames Water

Lean Insurance

  • Aviva
  • Willis
  • Axa
  • Zurich

Lean Food

  • HJ Heinz
  • Mars
  • Tulip
  • United Biscuits
  • Kerry Group

Lean IT

  • Hewlett Packard
  • Siemens
  • Fujitsu
  • Unisys

Lean Councils

  • Leicester City Council
  • Bristol City Council
  • Suffolk County Council

Lean NHS

  • Birmingham Children’s Hospital
  • Guy’s & St Thomas’s Hospital NHS Trust
  • Gwent Healthcare NHS Trust

Lean Engineering

  • BAE Systems
  • Toyota
  • Harley Davidson
  • ABB


Lean Pharmaceuticals

  • Eli Lilley
  • 3M
  • Bausch & Lomb
  • GlaxoSmithKline
  • Smith & Nephew

Please let us know if these details aren’t correct and we’ll amend them straight away.

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